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Best4Travel Seeks Agency Support Executive

Best4Travel Seeks Agency Support Executive

Globe Hotels / Best4Travel is looking to appoint a full-time Agency Support Executive for its head office in Dunshaughlin, Co Meath. This is a dual
 role and the successful candidate should also have retail travel agency 
experience. The closing date for applications is Friday 28th February 2014
 and the salary is negotiable depending on experience. Best4Travel Logo

Key responsibilities will include:

  • Pro-actively deal with inbound and outbound calls and walk-in
customers
  • Read and reply to client and supplier emails
  • Monitor bookings for processing of reservations, special requests,
 amendments, and cancellations
  • Achieve all personal targets and objectives through maximising all
 sales opportunities
  • Flexibility to work in a changing sales environment
  • Delivering a high level of service to the company’s portfolio of
 Irish agents
  • Capability to multi-task and resolve on the spot issues as they
 occur in resort.

The minimum requirements are:

  • Required to speak, read, and write English fluently
  • Excellent telephone manner
  • Minimum three years’ travel agency sales experience
  • Good product knowledge on package holidays, tailor-made holidays, cruise and ski holidays
  • CRS experience, preferably Amadeus is desirable
  • Must be able to use initiative and independent judgment with
 established guidelines
  • Sales driven and customer service orientated.

For further details or to arrange an interview, contact Paula Scanlon at
 paula@globehotels.ie and attach a copy of your C.V.
.

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NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

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