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BMI/BA Integration Process to Commence

BMI/BA Integration Process to Commence

Following the completion of the purchase of BMI on 20th April, British Airways is planning to integrate BMI Mainline into its operations. The integration is likely to be a phased process, beginning on 23rd May. On this date, a number of BMI routes will transfer to British Airways inventory control, using BA prime flight numbers.

BMI

The airlines will begin the process of moving BMI bookings into British Airways’ systems. This process will begin on 10th May when these changes will be actioned in British Airways’ and BMI’s respective inventory systems.

In line with normal re-accommodation process, agents will receive a cancellation message from BMI, via the GDS, relating to the original BMI flight. The BMI flight code and number will change to a BA code and number. The flight will operate to the same schedule.

Agents with such bookings will be responsible for advising their customers of the changes and the corresponding re-issue of tickets.

British Airways requires that the e-ticket coupon and corresponding flight reservation match, which means that tickets will need to be re-issued on an involuntary reroute basis. Specific ticket re-issue instructions will follow. All tickets must be re-issued before a customer can travel. Failure to re-issue a ticket may result in customers not being able to travel.

British Airways plans to operate BMI’s summer schedule and is not making any changes to the flight schedule as part of the re-accommodation process.

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NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

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