News

CAR Publishes Air Passenger Rights Report

CAR Publishes Air Passenger Rights Report

The Commission for Aviation Regulation has published its Air Passenger Rights report for the period 1st January – 30th June 2013. As of 1st October, the CAR had concluded its investigation into four-fifths of the complaints received during that period under EC Regulation No. 261/2004. CAR Logo

The CAR received 1,416 queries during the six months, which represents a 9% reduction in the number of queries received during the same period in 2012.

Of the 1,416 queries received, 838 related to an assortment of baggage, pricing, safety and air carrier policy issues. The CAR responded to each of these queries individually, referring passengers to the appropriate bodies where possible.

The remaining 578 queries constituted valid complaints under the Regulation and therefore required investigation by the appropriate national enforcement body.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Tourism Thailand + THY 1

Elaine and Aoife Win Places on Tourism Thailand + Turkish Airlines Mega Fam – Cork Winner Tonight!

Neil SteedmanSeptember 21, 2017
Finnair eNews Story 5

Win a Two-Night Break for Two in Helsinki with Finnair and Sokos Hotels

Michael FloodSeptember 21, 2017
Qatar Airways Chauffer Service

Arrive in Style with Qatar Airways Luxury Global Chauffeur Service

Neil SteedmanSeptember 21, 2017
Sinead Reilly, Strategic Account Director, Northern European Region, Travelport

Travelport Appoints Sinead Reilly in New Role of Strategic Account Director for Northern Europe

Neil SteedmanSeptember 21, 2017
South Africa

South African Tourism Announces First Ever Agent Training Roadshow in Ireland

Neil SteedmanSeptember 21, 2017
WTM London 2017

Chief EP Brexit Negotiator 
to Speak at WTM London Leaders’ Lunch

Neil SteedmanSeptember 21, 2017
Cork Airport eNews September 2017 Story 2

Cork Airport and Norwegian Air – History Commences

Neil SteedmanSeptember 20, 2017
Cork Airport eNews September 2017 Story 1

Get Set for a European City Break Spectacular

Neil SteedmanSeptember 20, 2017
Cork Airport eNews September 2017 Story 3

Awarding Excellence at Cork Airport

Neil SteedmanSeptember 20, 2017

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland