News

Cassidy Travel Dundrum Wins Retailer of the Year Award

Cassidy Travel Dundrum Wins Retailer of the Year Award

Congratulations to Manager Sandra Mooney and her team at Cassidy Travel, Dundrum, who won the Dundrum Town Centre Retailer of the Year Award earlier this week. Cassidy Travel also came out tops in their category. The awards are based around a Mystery Shopping Service that is conducted each year and focuses primarily on customer service.

Cassidy Travel Dundrum

Conor McDaid, Operations Manager, Dundrum Town Centre, and Lisa Fitzpatrick with members of the winning shop Cassidy Travel, Dundrum: Eva Jancichova, Susanne Reynolds, Sandra Mooney (Manager) and John Cassidy

The eight staff in Cassidy Travel Dundrum have over 100 years of experience between them. They have travelled extensively to far flung destinations including Kenya, Thailand, Mauritius, Maldives, Hong Kong and the Caribbean, on all the major cruise liners and closer to home throughout Europe and North Africa.

John Cassidy, who attended the reception, said: “It is a true reflection on what can be achieved by being enthusiastic, passionate, knowledgeable and, most of all, offering the highest level of customer service together with value. This is not just good for our Dundrum store but it’s good for the whole company.”

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

IATA: Aviation to Take US$29bn Hit from Coronavirus

Neil SteedmanFebruary 23, 2020

LATA Expo to Debut in London in June

Neil SteedmanFebruary 22, 2020

MSC Cruises Updates Itinerary for MSC Bellissima’s Grand Voyage of Asia

Neil SteedmanFebruary 22, 2020

eTravel is Third Europcar Sign Up Winner

Neil SteedmanFebruary 22, 2020

Qatar Airways Increases Shareholding in IAG to 25.1%

Neil SteedmanFebruary 20, 2020

TC Ireland Reveals Top 10 Long-Haul and Short-Haul Booking Lists

Neil SteedmanFebruary 20, 2020

ITTN’s Top Travel Deals – 20th February 2020

Neil SteedmanFebruary 20, 2020

Coronavirus Update: Passengers Leave the Diamond Princess, ITB China Cancelled

Neil SteedmanFebruary 20, 2020

Summer Family Fun Offers on Haven Family Holidays with Irish Ferries

Neil SteedmanFebruary 20, 2020

Copyright © 2019 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland