News

Costs of Lowcostholidays and Lowcostbeds Collapses Still Being Determined

Costs of Lowcostholidays and Lowcostbeds Collapses Still Being Determined

As of Monday 22nd August 2016, the Commission for Aviation Regulation had received 3,040 claims for refund from passengers on foot of bookings with Lowcostholidays Spain SL, which collapsed on 15th July 2016 – but has yet to state if the overall costs exceed the company’s bond and, if so, by how much.

 

The Commission has also yet to respond to a question from Irish Travel Trade News as to how much the collapse of Lowcostbeds may have cost Irish travel agents. Figures of €300,000 or more have been mentioned, but ITTN understands that the actual figure could be more than €0.5 million.

 

One large travel agency is allegedly €85,000 out of pocket while a number of smaller agencies are facing losses of €20,000 or more. Such figures do not, of course, include the cost of staff time (or their frustration) spent in sorting out retention of client’s hotel bookings, often at inflated current rack rates, or organising alternative accommodation.

ITTN also understands that many travel agents are now demanding that the bed bank does not pay the hotel until the client has checked out – a practice already followed by some bed banks.

Lowcostholidays Spain SL customers have until Monday 19th September 2016 to submit their claim form to CAR. Claim forms for refunds can be found on the Commission’s website here

The Commission for Aviation Regulation is currently assessing the claims that have been received and in some instances additional information and documentation has been sought. Other queries can be emailed to: claims@aviationreg.ie

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Trailfinders 1

Trailfinders Ireland’s Award-Winning Ways

Neil SteedmanMarch 22, 2017
Lowcostholidays Facebook Featured Image

CAR Responds to Questions from ITTN on Lowcostholidays.ie

Neil SteedmanMarch 21, 2017
Etihad+Virgin+Australia 3436

Australia for Sun, Scenery and Diverse Natural Beauty

Neil SteedmanMarch 21, 2017
Irish Travel Industry Trade Show

140+ Exhibitors at Irish Travel Industry Trade Show in RDS

Neil SteedmanMarch 21, 2017
Travel Trade Deals

Great Value Travel Deals – 21st March 2017

Sarah SlatteryMarch 21, 2017
u-by-uniworld-river-baroness

TTC Invites Agents to Join Them in Cork and Kinsale

Michael FloodMarch 21, 2017
luxury-city-centre-hotels-in-dublin

Association of Women Travel Executives to Launch Irish Chapter

Michael FloodMarch 21, 2017
IAG Level A330 Aircraft

IAG Launches Level, a Budget Long-Haul Airline

Neil SteedmanMarch 21, 2017
Aer Lingus Sales Team image 2

Aer Lingus Reaches One Million on Transatlantic Routes

Michael FloodMarch 21, 2017

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland