News

DAA Meets Quality of Service Targets

DAA Meets Quality of Service Targets

The Commission for Aviation Regulation has received from the Dublin Airport Authority monthly data of the measures of time in the security queue and the availability of the outbound and inbound baggage systems for the second quarter of 2011.

Between April and June 2011, the DAA has met the three target levels for the measures of the time in the security queue, the availability of outbound and inbound baggage systems as specified in the Commission’s 2009 determination on airport charges from 2010 – 2014.

Overall there are 13 service measures in the monitoring scheme. The CAR receives the results of these measures on a regular basis: data on the length of time spent by passengers in the security search queue and the availability of the inbound and outbound baggage systems are received from the DAA a few weeks after the end of a month; the other 10 measures come from the results of a passenger survey carried out by Airports Council International and are provided as soon as they become available after the end of every quarter.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Aer Lingus Seattle

Aer Lingus Announces New 
Direct Route to Seattle

Neil SteedmanNovember 17, 2017
Awards eNews Story 3

Four Province Winners of ITTN Travel Agency of the Year Awards Announced

Neil SteedmanNovember 16, 2017
Martin Skelly

Martin Skelly to Chair Irish Travel Industry Summit

Neil SteedmanNovember 16, 2017
Irish Travel Trade News Awards 2016, held at the Clayton hotel, Burlington Road, Dublin . November 2016

Win Big Prizes at the Irish Travel Trade Awards!

Neil SteedmanNovember 16, 2017
Skytours Home Page

Skytours Seeks Full-Time Senior Travel Sales Consultant

Neil SteedmanNovember 16, 2017
Air Transat New Livery

Air Transat Unveils New Livery as it Celebrates 30th Anniversary

Neil SteedmanNovember 16, 2017
Imelda McCarthy 2 Photo

Imelda McCarthy Becomes the 70th Travel Counsellor

Michael FloodNovember 16, 2017
Catalonia

Catalonia 2018: The Year of Culture

Neil SteedmanNovember 16, 2017
Clayton Hotel Burlington Road Exterior

Industry Summit on Leisure Travel Opportunities and New EU Package Travel Directive

Neil SteedmanNovember 14, 2017

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland