Dublin Airport has invested €15 million in modernising the Departures Floor and Security Screening area in Terminal 1. A significant part of this investment relates to the delivery of 15 new automatic tray return system (ATRS) machines in the passenger security screening area.
“Almost 400 million passengers have used Terminal 1 since it first opened for airport operations 44 years ago,” said Vincent Harrison, Dublin Airport Managing Director. “The building has endured much wear and tear over that time and we are renovating it on a phased basis, starting with Departures and the Security Screening area.”
The new ATRS machines are six metres longer than the previous machines. This additional length includes a parallel loading area at the start of the lane giving extra preparation space so that up to four people can load trays comfortably at the same time. Earlier trials of the new system have shown faster passenger processing times while complementing security compliance procedures.
“We understand the security screening process can be a stressful element of the departing journey and we are constantly looking at ways to improve that area in particular,” added Vincent. “We are confident that the new ATRS machines, which are much quieter and more efficient, will improve the overall ambience of the area, giving our customers a better experience.”
Five of the new machines have already been installed and the remainder will be in place by the end of May.
Other improvements to the Departures Floor have seen the removal of airline ticket desks from window areas, allowing for more natural light to flow over the concourse. A new façade on the walls has brought a fresh look to the terminal and passengers will see other improvements in the coming months.