Emirates has issued an update for the trade, for customers affected by Covid-19, for tickets issued up to 30 June 2020 and who have a coupon validated for travel up to 30 November 2020.
Below are the options for customers, with a ticket based on the above requirements that are affected by the listed scenarios. Emirates passengers have the listed options that provide them the flexibility to fly with Emirates again when they are ready if they book a ticket before 31 May.
Ticket issued on/before 30 June 2020
Scenarios impacting tickets with at least 1 coupon with scheduled Emirates departure on/before 30 November 2020.
Flight cancellation: Emirates flight is cancelled for a specific date or route is suspended for a continuous period of time.
Travel ban: Where there is an explicit government notification that prohibits travel from either point of journey origin or destination.
Travel Advisory: There is general government advisory against non-essential travel but travel ban.
Visa process change/Quarantine: Visa process which required visiting an Embassy/Consulate OR mandatory quarantine at origin/destination.
Passenger is unable to reach Airport: Countries which have a government lockdown and are unable to reach airport.