News

FCm Signs Up for Travelport Universal Desktop

FCm Signs Up for Travelport Universal Desktop

Travelport has announced a new agreement with FCm Travel Solutions Ireland that will see testing of Universal Desktop begin as early as next month. This makes FCm Travelport’s first Irish customer to benefit from the groundbreaking application that streamlines the travel booking process within a single, powerful platform. Through Travelport Universal Desktop, FCm will gain access to advanced desktop functionality, including the ability to seamlessly combine all components of the travel itinerary and centrally manage profile and policy information, all within the highly configurable desktop.

FCm / Travelport

Sinead Reilly, Country Manager for Travelport in Ireland, and Valerie Metcalfe, Managing Director, FCm Travel Solutions

“At FCm Ireland we are committed to innovation in all aspects of our business, not only in relation to the quality of our staff and our training processes but also the tools available to our front-line people,” said Valerie Metcalfe, Managing Director. “The technology and tools we provide those agents are crucial in giving them the ability to respond to clients in a timely manner with a full range of competitively priced products and services.

“Travelport’s Universal Desktop will enable us to take our client service to a new realm, bringing a vast range of products into a single platform, increasing our productivity, maintaining accuracy and supporting the high standards for which we are renowned.”

“We are delighted to be bringing Universal Desktop to Ireland with FCm,” added Sinead Reilly, Country Manager – Ireland at Travelport. “We have worked closely with the team here and are fully aware of the benefits that Universal Desktop will bring to FCm Ireland and their customers.”

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

Travellers using Dubai hub need to carry a negative COVID-19 test document

Michael FloodAugust 5, 2020

Virgin Atlantic Airlines files for bankruptcy in New York

Michael FloodAugust 5, 2020

WTM London and Travel Forward Reveal Extensive Plans for 2020

Neil SteedmanAugust 4, 2020

ITAA Forms Supplier Council for Affiliate Members

Neil SteedmanAugust 4, 2020

Global Borders Slowly Reopening UNWTO Research Reveals

Neil SteedmanAugust 4, 2020

WTTC Calls On Governments to Implement Comprehensive Testing Facilities at Airports

Neil SteedmanAugust 4, 2020

Topflight announce redundancies as a result of their Strategic Review

Michael FloodAugust 4, 2020

TUI closing 166 shops in the UK and Ireland

Michael FloodAugust 4, 2020

Travelport launches free Airline Health & Safety Tracker

Michael FloodAugust 4, 2020

Copyright © 2019 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland