Amadeus has announced five new customer wins with travel agents throughout Ireland: Sol International, Tralee; JustSplit, Dublin and Limerick; Travelworld, Dublin; Killiney Travel, Co Dublin; and Travel Bookers, Ashbourne.
Darach Culligan, owner and manager of Travelworld with 40 years’ travel industry experience said: “I had heard good things about Amadeus and how they increase agent productivity by automating time-consuming and repetitive tasks. I need our staff to focus on the needs of our customers and by installing Amadeus technology we have found a user-friendly and modern way to provide customers with instant and reliableinformation from the broadest range of travel providers.”
Richard Cullen, owner and manager of Killiney Travel, which has been serving the travelling public for 16 years, said: “Selecting the right technology is very important to any business that aims to keep up with the changing demands of consumers. I was impressed with what Amadeus has to offer within its Selling Platform, because it is constantly evolving with the addition of fresh new content and more automated processes. When I saw a preview of how the next version of the sales and information tool is shaping up, I am sure it is going to give us an even greater competitive edge to the benefit of our customers.”
Volker Lorenz, General Manager, Amadeus Ireland, added: “Whether new businesses such as Travel Bookers or longer established ones with many years experience, travel agents throughout Ireland are seeing the value in choosing a travel technology partner that continues to invest in the future of the industry – spending some €350 million in new IT and research and development in 2010 alone. This continuous investment enables us locally to offer Irish agents a multitude of Amadeus products that are easy-to-use, accurate and reliable. I am delighted to welcome our five new Irish customers. My team are committed to providing excellent local customer service that complements our product offering and helps all our Amadeus customers to succeed now and into the future.”