Haven Holidays is investing £40 million in 2013 developments across its 35 parks for a better customer experience.
Haven recognises the need for an on-going refurbishment programme to ensure its existing facilities are kept in tip-top condition, so all parks are currently having work undertaken to be ready for when the parks open on 18th March.
Keeping Haven’s customers happy is of top priority and the 12% increase in the number of repeat new customers who have already booked to come back again in
2013 enhanced the company’s commitment to invest in the parks’ services.
A Haven spokesman said: “We have a high proportion of repeat customers every year but what has surprised even us is the increase in the number of customers who experienced Haven for the very first time last year.”
When asked what makes people come back year after year, he added: “Every year we work hard to improve the guest experience and invest over £40 milion on new leisure facilities, new restaurants and new accommodation – and 2013 is no different. Perran Sands in Cornwall, Rockley Park in Dorset, Golden Sands in Lincolnshire, and Craig Tara in Ayr are just some of the parks that will have some great new upgrades this year.”
It just goes to show that caravan holidays are still a popular choice for families, whether it be for a spring break or the main summer holiday.
Haven’s fresh new offerings for 2013 include lots of improved facilities to enjoy. From accommodation and landscaping to new places to eat, drink and be merry, Haven have a mission to create parks that are relaxing and pleasant. Agents need to keep a lookout for the next developments at Haven Holiday Parks this year!