IATA Partners with Travel Agent Coalition to Develop NDC Study

IATA Partners with Travel Agent Coalition to Develop NDC Study

The International Air Transport Association and a Coalition of National Travel Agent Associations (The Group) are collaborating on a study to look at options that could benefit travel agents as the New Distribution Capability XML standard is considered for implementation by airlines and technology providers. IATA Logo


The study will be conducted by an independent consultant to be appointed jointly by The Group and IATA, who will undertake research and analysis in the following areas:

  • Understanding the impact (e.g., from a business, technology and commercial perspective) of NDC for travel agents
  • Exploring options to overcome possible obstacles to successful NDC implementation by the parties within the travel value chain
  • Providing scenarios of the potential funding models for the transaction of airfares and airline ancillary products via the travel agent channel using the NDC standard


The study will evaluate the issues from the perspectives of large, medium and small agencies, including both business- and leisure-travel focused agencies. It will also seek the views from key stakeholders across the distribution value chain such as airlines, global distribution systems, travel technology firms, and providers of corporate booking tools.


The Group comprises associations representing agencies based in Australia, Brazil, Canada, India, New Zealand, South Africa and the USA, including the American Society of Travel Agents (ASTA); the Association of Brazilian Travel Agents (ABAV); the Association of Canadian Travel Agents (ACTA); the Association of South African Travel Agents Association (ASATA); the Australian Federation Travel Agents (AFTA); the Travel Agents Association of New Zealand (TAANZ); and the Travel Agents Federation of India (TAFI).


“With the full set of NDC ‘end-to-end’ schemas now available, this collaboration between IATA and The Group is a great opportunity to jointly understand the benefits and implications of NDC from the perspective of travel agents,” said Yanik Hoyles, IATA Programme Director, NDC.


“As a better understanding and acceptance of NDC by airlines becomes apparent, it is timely to now undertake this research study to investigate how travel agents might benefit from the implementation of the standard,” said Jayson Westbury, Chief Executive, AFTA.


“The Group has come together to provide a conduit to a range of markets and travel agents across the globe to allow the global agency community with a valuable piece of research” said Otto De Vries, Chief Executive, ASATA.

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NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

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