Innstant Travel, a provider of online travel wholesale and technology, and the affinity protection company Booking Protect have announced a global partnership that will allow Innstant Travel’s agent partners to offer cancellation protection to their clients.
Agents who make bookings through the Innstant booking platform now have the option to select ‘Cancellation Protection’ on behalf of their clients for a minimal fee. It provides the assurance that the full cost of their booking cancellation fee will be refunded to their customers in specified unforeseen circumstances.
The cancellation protection product covers all elements of the booking including accommodation, attraction passes, show tickets and other travel services. For client convenience, all consumer refund requests are managed by Booking Protect’s in-house team.
Darryl Ismail, Chief Executive, Innstant Travel, said: “Every agent has experienced a client that has had to cancel travel plans and as a result lost money in cancellation fees. Our Cancellation Protection provides agents and their clients with peace of mind as it offers customer refunds in specified unforeseen circumstances. It also has a number of additional benefits for the agent including improved booking conversions, reduced customer service issues and increased client satisfaction.”
Innstant Travel is an online wholesaler powering a state-of-the-art booking engine. It empowers travel professionals to stay ahead in today’s fast paced and competitive travel industry. Innstant Travel is one of the largest global accommodation wholesalers with more than 275,000 properties including hotels, apartments, holiday homes and villas. In addition, it also provides thousands of transfer and car hire options, tours, events, concert, theatre and sports tickets – all on one live agent-friendly booking platform.