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Irish Travel Agents Visit Turkish Do&Co

Irish Travel Agents Visit Turkish Do&Co

What ‘restaurant’ has 21 gourmet kitchens in eight countries on three continents, has more than 400 chefs serving food directly to its customers, and serves 150,000 meals a day and 35 million meals a year?

New ‘Irish recruits’ prepare to inspect the Turkish Do&Co kitchens

New ‘Irish recruits’ prepare to inspect the Turkish Do&Co kitchens

Welcome to Turkish Do&Co, “the world’s best restaurant at 30,000 feet”, the inflight catering company (and event caterer, restaurant and soon-to-be hotel operator) that is 50% owned by Turkish Airlines. Sixteen Irish travel agents taking part in the MSC Cruises fam trip on MSC Divina from Istanbul to Venice visited the company’s Istanbul operation this week and learnt that Do&Co supplies more than 60 airlines, including British Airways, Emirates, Etihad Airways, Lufthansa and Singapore Airlines.

You say ‘tomatoes’, I say ‘We prepare a lot of them in Istanbul!’

You say ‘tomatoes’, I say ‘We prepare a lot of them in Istanbul!’

The jointly owned company was established six years ago with the aim of gaining a competitive advantage by combining Turkish hospitality with top-class onboard service and by adopting boutique production techniques using fresh produce daily.

Just smell that freshly baked bread!

Just smell that freshly baked bread!

Real chefs serve the meals on Turkish Airlines long-haul flights, with 70% of the product cooked on the ground and 30% onboard – so, for example, steaks can be cooked to individual customer requirements or something prepared that is not on the menu.

Things are hotting up in the Do&Co kitchen

Things are hotting up in the Do&Co kitchen

The Do&Co Academy Istanbul facility includes three independent ‘classrooms’ for cabin crew training – mock-ups of First Class on a B777, Business Class on an A340, and Economy Class on a B737.

150,000 meals are prepared each day

150,000 meals are prepared each day

OK, let’s pack up

OK, let’s pack up

Place settings and equipment under test in the R&D department

Place settings and equipment under test in the R&D department

THY Cabin Crew Training Facility

The agents were very impressed by the Do&Co facility – and also by the Turkish Airlines cabin crew training in Istanbul, where more than 6,000 of the airline’s crew train every year, along with cabin crew from many other airlines.

Rebecca Kelly of MSC Cruises ‘takes control’ of an A320 at the Turkish Airlines cabin crew training facility in Istanbul

Rebecca Kelly of MSC Cruises ‘takes control’ of an A320 at the Turkish Airlines cabin crew training facility in Istanbul

This facility includes mock-ups of A320, A340 and B737-400 cabins, a new B777 door operator and escape slide, and a 19 x 12 metre training pool with which cabin crew can train exits from doors directly into water.

The training pool enables cabin crew to practice aircraft-to-water evacuations

The training pool enables cabin crew to practice aircraft-to-water evacuations

Turkish Airines’ B737-800 and A320 flight simulators

Turkish Airines’ B737-800 and A320 flight simulators

Denise Reid of Roscrea Travel pilots an A320

Denise Reid of Roscrea Travel pilots an A320

 

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NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

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