News

Lowcostbeds Entertains Top Agents

Lowcostbeds Entertains Top Agents

Lowcostbeds entertained some of their top agents to a sumptuous dinner at Dobbins restaurant in Dublin last night – the meal finishing off in great excitement with the news of Ireland’s last-minute equaliser against Germany!

Lowcostbeds hosts Clem Walshe and Alex Gisbert

Lowcostbeds hosts Clem Walshe and Alex Gisbert

 

Clem Walshe, Managing Director – Ireland, told his guests: “From an Irish perspective, we are really appreciative of the support that we are getting from agents – and also of Paul Riches and Alex Gisbert listening to myself and Grainne and supporting us from the UK.”

Alex Gisbert, International Managing Director, said: “This is the third year that we have entertained our top agents here in Dobbins and I am pleased to note that everyone is a little more positive than this time last year.

Grainne Caffrey, Lowcostbeds (centre), greets Matt Corcoran, King Travel, and Don Shearer, Worldchoice Ireland

Grainne Caffrey, Lowcostbeds (centre), greets Matt Corcoran, King Travel, and Don Shearer, Worldchoice Ireland

“Lowcostbeds has achieved 40% growth this year and Brazil is now our second largest market. Two years ago the UK provided 80% of our business, whereas yesterday it was 32%. We opened an office in Bangkok earlier this year, now have 29 buyers, and 150-200 new hotels are being contracted every week.

“We have listened to and acted on your comments and I am pleased to report that our complaints ratio has halved year-on-year. Also, from end February / early March next year we will be providing customer service 24/7 with call centres around the world’s time zones in Bangkok, Palma and Atlanta.

Peter O’Hanlon, Travelfinders; Mary King, Travelsavers; and Padraic Keogh, Padraic Keogh Travel

Peter O’Hanlon, Travelfinders; Mary King, Travelsavers; and Padraic Keogh, Padraic Keogh Travel

“We are also doing a lot of work to our website, by March 2015 agents will be able to add your own mark-ups, US zip codes, etc – and by this time next year I am sure that you will be asking us for hotels in more and more destinations worldwide.”

Back Row: Michelle Cullen, Icon Travel; Katie Keyes, Skytours; Grainne Caffrey, Lowcostbeds; Liz McGonagle, Padraic Keogh Travel; Yvonne McCarthy, Strand Travel; Front Row: Patricia Ryan, Limerick Travel; Erica O’Reilly, King Travel; Niamh Byrne, Ask Susan Travel, Conor McMahon, Journalist; and Linda Byrne, Killiney Travel

Back Row: Michelle Cullen, Icon Travel; Katie Keyes, Skytours; Grainne Caffrey, Lowcostbeds; Liz McGonagle, Padraic Keogh Travel; Yvonne McCarthy, Strand Travel; Front Row: Patricia Ryan, Limerick Travel; Erica O’Reilly, King Travel; Niamh Byrne, Ask Susan Travel, Conor McMahon, Journalist; and Linda Byrne, Killiney Travel

Malta Fam Trip

Meanwhile, the Malta Tourism Authority sponsored a fam trip to Malta for a group of Irish travel agents from 6th – 9th October, who were accompanied by Grainne and Veneta from Lowcostbeds.

The group stayed at the 4-star Cavalieri Hotel, St Julian’s Bay.

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NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

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