Do you have discerning clients going to Madrid? Fatima Rodriguez of Madrid from My Heart offers you and your clients an exclusive concierge service, with everything (including Real Madrid tickets!) prepared with an ‘insider’s’ knowledge of, and passion for, the city.
Fatima established Madrid from My Heart just 10 months ago and was therefore a first-time exhibitor at this year’s FITUR, where Irish Travel Trade News met her at the Madrid stand. “To date my clients have been mainly French or Belgian,” she said, “including tour operators, travel agents, corporates with incentive or conference groups, and discerning clients, but I would love to have Irish clients!
“I offer complete, tailor-made itineraries, and will book tickets in advance for museums, shows and sporting events, for example – and I have season tickets for all Real Madrid home games! I can also book the best restaurants and organise a tapas tour of places that Madridians frequent, rather than tourists, as well as private wine tastings, Spanish food master classes, and so on.
“I also manage the transfers and will meet clients at their hotels to introduce them to their English-speaking, officially recognised and knowledgeable guides.”