New 60min Check-in Closure at Dubai Terminal 3

New 60min Check-in Closure at Dubai Terminal 3

From 1st December 2011 Emirates will be closing its check-in counters at Terminal 3 in Dubai Airport 60 minutes prior to a flight’s scheduled time of departure “to enhance the customer experience and ensure on-time departures.”

Check-in counters are open at least three hours before the flight departure. However, passengers are requested to report to the check-in counters no later than 90 minutes prior to departure, “in keeping with the airline’s commitment towards greater efficiency and an enhanced travel experience,” said Emirates. “Customers who check-in with less than 60 minutes to their scheduled flight will not be accepted to board the aircraft, ensuring that passengers who have already checked-in and boarded will not be inconvenienced by delays and possible missed connections.”

“Emirates has taken these measures not only to ensure greater efficiency and on-time departures, but also in consideration of our customers who arrive on time for their flights,” said Mohammed Mattar, Divisional Senior Vice President, Emirates Airport Services. 

“These steps will provide customers with a more seamless and comfortable travel experience and will give us the necessary minutes to ensure that the aircraft departs as scheduled.”

Passengers who have opted for the online check-in facility with check-in baggage, are also required to check-in their luggage no later than 90 minutes prior to the scheduled departure of their flight. Passengers holding an eboarding pass and travelling with carry-on bags only can proceed directly for security clearance. All passengers are requested to be at the boarding gate no later than 35 minutes before departure and boarding gates will close 15 minutes before departure time.

Transit passengers from flights arriving late into Dubai will be escorted by airport staff through formalities to ensure they make their onward connections.

Passengers will also be given verbal reminders about the gate closure policy when they check in. Written reminders have also been placed on boarding cards, quick transfer wallets, onboard airshow slides and other touch points.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *


NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Aer Lingus Seattle

Aer Lingus Launches Super-Low Stateside Fares

Michael FloodMarch 17, 2018
John Spollen, Cassidy Travel, receives the ITTN Industry Achievement Award

John Spollen Nominated Unopposed for ITAA President

Michael FloodMarch 16, 2018
Hainan Airlines A330-300

Hainan Airlines to Fly Non-Stop Dublin-Beijing

Michael FloodMarch 15, 2018

Aegean Airlines and Dublin Airport Host Trade in Cooks Academy

Michael FloodMarch 15, 2018
Happy St Patricks Day from ATTS

Happy St Patrick’s Day from ATTS

Michael FloodMarch 15, 2018
Emirates New B777-200LR Business Class

Emirates Unveils More Spacious Business Class Seats on B777 Aircraft

Neil SteedmanMarch 14, 2018
Job Opportunities

World Travel Centre Seeks Operations Manager

Neil SteedmanMarch 14, 2018
Eurowings Boomerang Club

Hertz Enters Global Partnership with Eurowings

Neil SteedmanMarch 14, 2018
WTM London 2017

WTM London Announces New 
Exhibiting Area for Marketing and PR Professionals

Neil SteedmanMarch 14, 2018

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland