News

New Lufthansa ‘Book a Group’ Online Tool

New Lufthansa ‘Book a Group’ Online Tool

Travel agents and tour operators in the Ireland and the UK will find it much easier to book travel groups, thanks to Lufthansa’s new online tool, ‘Book a Group’. This new portal allows the registered IATA agency to find suitable flights, request availability and prices, book with instant confirmation, and to change and manage existing bookings.

The travel agent remains the contact person for the travel group’s customers who have booked with them, because the agent can independently manage all of the processes. The travel agency can also make enquiries in real-time to check on flight connections with the Lufthansa flight number, to be able to offer interested customers what they want without delay. The online features are intuitive and easy to use. In addition to all regular rates, special fares will also be available.

Until now travel agents used an online form or sent an email to Lufthansa to enquire about offers for groups creating a time delay and usually offering only one travel option and one rate. On the new portal, travel agents can independently manage each process up to departure and can immediately comply with all customer requirements with different options available on the portal.

‘Book a Group’, which can be used in 14 languages, provides time-saving features such as increasing or decreasing the number of passengers in a group and a practical upload of the passenger names directly from an Excel list.Lufthansa Logo

A tour group must consist of at least 10 people who take at least one journey together, either outbound or return. As the participants for a group booking are not always finalised, it is possible to change the group member names, even after booking. The new portal will be up and running in all retail markets for over 12,000 travel agencies by the end of the year with a one-time registration www.lh-bookagroup.com

A 1min 20sec video about Book a Group can be found at the following link:

http://lufthansaexperts-training.com/videos/BookAGroup_ENG_URL.html

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Michael Flood is the Editor of Ireland's leading travel industry publication, Irish Travel Trade News. With more than 35 years experience, he has accumulated an in-depth knowledge of the airline industry and the travel and tourism world.

More in News

Silversea announces Dublin as New Departure Gateway for 2019/2020 Voyages

Michael FloodOctober 15, 2018

Tobago Tourism is Going Independent

Michael FloodOctober 15, 2018

Leah Quinn wins a Trip with Qatar Airways

Michael FloodOctober 15, 2018

Air Transat Looks at Expansion of Thomas Cook Partnership

Neil SteedmanOctober 14, 2018

CMA Investigation Launched into Aer Lingus and CityJet Agreement

Neil SteedmanOctober 14, 2018

WestJet Unveils Global Future, New Brand Image

Neil SteedmanOctober 14, 2018

Shannon Airport is Headline Sponsor for Worldchoice Ireland Conference

Neil SteedmanOctober 12, 2018
sarah slattery

Martin McKenna Teams Up with TheTravelExpert.ie

Neil SteedmanOctober 12, 2018

Sean Doyle to Succeed Stephen Kavanagh as Aer Lingus Chief Executive

Neil SteedmanOctober 11, 2018

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland