London-based NOS Microsystems Ltd has launched Get Paid When Delayed, a new website designed to provide users with a quick, easy and stress-free method to claim up to €600 compensation for flight and train delays, cancellations and in the event of denied boarding under EU Regulation 261/2004 and the UK’s Delay Repay scheme – with no fees charged or commission taken.
Oliver Wessling, NOS Apps, said: “Optimised for mobile and tablet, Getpaidwhendelayed.com automatically generates your claim letter, prepares your email and provides you with the contact database in less than five minutes.
“Users will discover whether they are eligible for compensation by following a well-designed, interactive process and answering simple yes-no questions. Once the details are entered, we generate a claim form (available in plain text or PDF), citing all the legal information necessary to claim your compensation. The whole process is completed in less than five minutes.
“Unlike other companies, whose legal departments take up to 25% commission (up to €150 in common cases), we have no affiliation with any law firms and do not pursue legal cases on behalf of the user, allowing you to contact the airline or train operator yourself and claim 100% of the compensation, every single time.
“We know that it can be notoriously difficult to get in touch with airline and rail operator customer service teams, so we also provide a comprehensive contact database including phone, email and social media, with tips about the best way to get a human response and therefore get you the compensation you deserve.”
The website is currently available in English, French, German, Italian and Spanish, and a tutorial video is available on YouTube.