News

Severe Weather Likely to Cause Significant Flight Disruptions – CAR

Severe Weather Likely to Cause Significant Flight Disruptions – CAR

The Commission for Aviation Regulation (CAR) has advised that passengers scheduled to fly into or out of Irish airports may experience some disruption as a result of projected severe weather conditions due to snow and/or ice.

Commissioner Cathy Mannion said that it is important for passengers to be aware of their rights in such circumstances. “The severe weather conditions may cause flight disruption. Passengers should check with their airline as regards the status of their flight before travelling to the airport for their own peace of mind. However, if your flight is delayed or cancelled then you have a number of options depending on the circumstances. We want all passengers to be aware of this as it may help to alleviate some of the stress and disruption that such delays can cause.”

The Commission has a website, www.flightrights.ie, that contains all the necessary information passengers will need. Where a flight is delayed or cancelled the following options apply:

FLIGHT CANCELLATIONS

In the event that your flight is cancelled then your air carrier must offer you the choice between the following:
– re-routing as soon as possible;
– re-routing at a later date at your convenience; or
– a refund.

If you choose the first option (re-routing as soon as possible) then your air carrier must provide you with care and assistance while you wait for the alternative flight. Care and assistance comprises:
– meals and refreshments in reasonable relation to the waiting time;
– hotel accommodation where an overnight stay becomes necessary;
– transport between the hotel accommodation and the airport;
– two free telephone calls / access to email.

FLIGHT DELAYS

If your flight is subject to a long delay (two hours plus), your air carrier must provide you with the care and assistance described above. In addition, if your flight is delayed by more than five hours, it must offer you the choice between:
– continuing with your journey; or
– a refund of the cost of your ticket.

Please note that it is not possible for passengers to travel and avail of the full refund.

If your air carrier does not provide the care and assistance described above, passengers should make their own reasonable arrangements and retain all receipts in the process. Passengers are advised to then submit copies of these receipts to their air carrier for reimbursement.

ADDITIONAL INFORMATION

In both situations (i.e. flight cancellations and long delays) air carriers should provide affected passengers with written notices setting out their rights and entitlements under EC Regulation 261/ 2004.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Michael Flood is the Editor of Ireland's leading travel industry publication, Irish Travel Trade News. With more than 35 years experience, he has accumulated an in-depth knowledge of the airline industry and the travel and tourism world.

More in News

Blackpool Launches a £100,000 Design Competition

Michael FloodJuly 15, 2019

CAR Issues November Licence Round Timetable

Neil SteedmanJuly 15, 2019

Orlando Announces Record 75 Million Visitors

Michael FloodJuly 12, 2019

Ireland Voted ‘Best European Destination’ for Groups

Michael FloodJuly 12, 2019

A Visit to Abu Dhabi with Etihad Airways

Ian BloomfieldJuly 12, 2019

Six Countries with the Best Healthcare in the World 2019

Michael FloodJuly 12, 2019

British Airways Announces Move to Beijing Daxing

Michael FloodJuly 11, 2019

Chani is June Winner of ITTN+EMIRATES Travel Photographer of the Year Competition

Michael FloodJuly 11, 2019

Emirates Hosts Agents at Dubai Duty Free Irish Open Golf

Michael FloodJuly 11, 2019

Copyright © 2019 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland