News

Star Alliance and NEC Corporation Sign Partnership Agreement

Star Alliance and NEC Corporation Sign Partnership Agreement

Star Alliance and NEC Corporation, a global leader in IT, network and biometric technologies, have signed a partnership agreement to develop a biometric data-based identification platform that will significantly improve the travel experience for frequent flyer programme customers of Star Alliance member airlines. Star Alliance and NEC aim to introduce the first biometric solution at a Star Alliance airport hub by the first quarter of 2020.

Above are Masakazu Yamashina, Executive Vice President, NEC Corporation, and Jeffrey Goh, Chief Executive, Star Alliance.

Once implemented, Star Alliance customers who opt-in to biometrics will have a seamless and handsfree passenger experience, allowing them to pass through curb-to-gate touchpoints within airports, such as check-in kiosks, bag-drop, lounges, and boarding gates, which traditionally require both a passport and boarding pass, by using a secure identity management solution featuring facial recognition technology.

The platform will also help airports and Star Alliance member airlines to increase operational efficiency.

The service will be available to customers who are enrolled in one of the Star Alliance frequent flyer programmes and who have authorised the use of their biometric data.

How It Works

With a few easy steps on their mobile device, customers will have the option to enrol in the new platform using industry-leading security technology. They only need to enrol once and can then use their biometrics data multiple times at biometrics touchpoints of any participating airport whenever they travel with a Star Alliance member airline.

Personal data, such as photo and other identification details, are encrypted and safely stored within the platform. From the outset, the system has been designed in compliance with applicable data protection laws making use of the latest facial recognition technology. Personal data will only be processed with the consent of the passenger. Passengers may be required to show their passport during security and immigration procedures.

Jeffrey Goh, Chief Executive, Star Alliance, said: “In NEC, we have found a strong partner who shares our vision of a seamless travel experience for air travellers. At Star Alliance we are committed to making the customer journey better, and this strategic partnership with NEC will help us make the way from curb to gate to aircraft a much simpler, yet innovative experience for our customers.”

Takashi Niino, President and Chief Executive, NEC Corporation, added: “NEC is pleased to join forces with Star Alliance to bring an improved cross terminal customer experience. Facial recognition is truly revolutionising the airline industry and making flying more enjoyable, just as it was always intended. In support of this partnership, similar to our implementations in the USA, Singapore, Hong Kong and Japan, NEC will mobilise its global resources and provide local assistance to each of the member airlines to leverage this secure, interoperable platform and rapidly bring our common vision to reality.”

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

Air Canada Celebrates Aeroplan’s 35th Anniversary with Biggest Contest Ever

Neil SteedmanAugust 23, 2019

CLIA Cruise Conference for Dublin in November

Michael FloodAugust 22, 2019

Mary Denton Appointed CEO of Sunway Holidays

Michael FloodAugust 22, 2019

Emirates Holidays Seeks Sales Executive for Ireland

Michael FloodAugust 22, 2019

Amazing Thailand – Panviman Resort, Koh Phangan

Michael FloodAugust 22, 2019

ITTN+EMIRATES Photo Competition – Enter Now

Michael FloodAugust 22, 2019

ITTN’s Great Value Travel Deals – 22nd August 2019

Neil SteedmanAugust 22, 2019

CLIA Launches ‘Cruise Month’ for September

Michael FloodAugust 22, 2019

Turkish Airlines Celebrates 85th Anniversary with New Cabin Crew Uniforms

Neil SteedmanAugust 22, 2019

Copyright © 2019 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland