News

Star Alliance Begins 365-Day Countdown to Move to Heathrow T2

Star Alliance Begins 365-Day Countdown to Move to Heathrow T2

Yesterday, 4th June, the countdown to the opening of
 the new Terminal 2 at London Heathrow Airport began. In 365 days the home
 of Star Alliance at Britain’s premier aviation hub will welcome the flying 
public.

Mark Schwab, Chief Executive of Star Alliance, said: “In a year’s time we will ring in a new era for our customers, member carriers and employees at London
 Heathrow. The purpose-built Terminal 2 will be our home and will offer a 
superior travel experience to our customers, create new business
 opportunities for our member carriers, and provide an improved working 
environment for employees.”

With the move to Terminal 2, all 23 Star Alliance member airlines serving Heathrow and representing over 20% of the airport’s traffic, will for the 
first time ever operate from a single terminal. This will give Star Alliance the opportunity to enhance its ‘seamless hub’ experience, increase the number of passengers transferring through Heathrow
, and provide shorter connecting times between member airlines.

Moreover, the
 state-of-the art terminal will allow Star Alliance to provide a new and 
improved level of service for passengers, offering air travellers 
the right balance and choice between technology and the personal touch. Terminal 2 will have more automated processes and common facilities than 
currently exists in any one terminal at Heathrow, giving passengers more 
control over their journey.

Operating ‘under one roof’ enables the Star 
Alliance member carriers to share operational facilities more efficiently and make the best use of space and services. Together, this will make
 Terminal 2 a commercially attractive European hub option for the airlines. As of June next year, the Star Alliance carriers will begin their move into
 Terminal 2.

Tim Atkinson, South African Airways’ Head of Airport Operations,
 International, said: “We are very excited about today’s announcement and the
 countdown to the opening of the new Terminal 2 at London Heathrow. Our move into Heathrow’s newest terminal will offer South African Airways’ 
customers an unrivalled passenger experience in the air and on the 
ground, harnessing new technologies and seamless connections with our 
extensive network to Southern Africa.

“Our move from our current home in
 Terminal One is set to take place from the autumn of 2014 and will give us
 a unique opportunity to build on our reputation as Africa’s most awarded 
airline.”

From Terminal 2, 23 Star Alliance airlines – Aegean Airlines, Air Canada,
 Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Brussels
 Airlines, Croatia Airlines, Egyptair, Ethiopian Airlines, LOT Polish
 Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South
 African Airways, Swiss, TAM Airlines, TAP Portugal, Turkish Airlines, Thai Airways International, 
United and US Airways – will provide 136 flights a day to over 51 worldwide
 destinations. Future member carrier Eva Air will also join the member 
carriers in T2 during the course of 2014.

Further information on Heathrow Terminal 2 can be found at: 
www.heathrow.com/t2

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News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

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