News

Travelport Digital: Mobile Travel Engagement for Airlines, TMCs and OTAs

Travelport Digital: Mobile Travel Engagement for Airlines, TMCs and OTAs

The Travelport Digital team in Dublin of Steven Ratcliffe, Vice President Product; Neil Gleeson, Director Customer Advocacy; Conor Cunningham, Senior Product Manager; and Cormac Reilly, Chief Customer Officer (above), recently briefed international travel media on the Travelport Digital product strategy and the importance of mobile, including the just-launched Trip Assist and Trip Engage mobile technology for agencies.

After a passport, a smartphone is now the most indispensable travel item, with consumers driving the demand for immediacy – and 97% always have their mobile turned on.

Mobile also presents significant benefits to airlines and travel agencies, including the opportunity to engage with customers in ways that are just not possible in other channels. Mobile enables personalised, one-to-one, continuous engagement with consumers throughout their entire journey – pre-trip, 48 hours before departure, at airport, inflight, at destination, and post trip.

Travelport Digital 2

“Travelport Digital provides airlines, TMCs and OTAs with a speedy solution to market,” said Conor. “We can build a front end for an app in hours and develop it in weeks rather than months – and we are experienced in integrating to airline systems.”

Airline clients to date include easyJet and Etihad Airways, with the latter’s travel app now number one in five countries and the number one free app overall. Agency clients include BCD Travel, for whom I’m Safe and Air Disruption/Compensation modules will be added in 4Q2017, and, just this month, the XL Travel Group in South Africa.

XLGO, Trip Engage and Trip Assist

XL Travel Group’s new itinerary app, XLGO, is a first in the market and the first to deploy Trip Assist, Travelport’s new mobile technology for agencies. See the following slides and www.ittn.ie/news/travelport-powers-xlgo-mobile-itinerary-app-new-trip-assist-technology/ for further details:

Travelport Digital 3

Travelport Digital 4

Travelport Digital 5

Travelport Digital 6

Travelport Digital 7

Travelport Digital 8

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Silversea eNews Story 1

Silversea to lengthen Silver Spirit

Michael FloodOctober 18, 2017
Free repro - please credit Paul Sherwood

Hospitality Ireland, National Hospitality Awards, held at the InterContinental Hotel, Dublin. October 2017

Pictured - Nicky Logue, General Manager of  the InterContinental Hotel, Dublin – Best Business Hotel Award,  overall winner, and  Best hotel Group MHL Hotel Collection, overall winner

InterContinental Dublin is Business Hotel of the Year

Michael FloodOctober 18, 2017
Job Opportunities

Turkish Airlines is looking for a Corporate Sales Representative

Michael FloodOctober 18, 2017
REPRO FREE: AER LINGUS LAUNCHES BIGGEST EVER PILOT RECRUITMENT DRIVE - over 100 pilot positions available in one of Europe’s fastest growing airlines
Tuesday 17th October 2017: Aer Lingus today announced its largest ever pilot recruitment drive with over 100 direct entry pilot positions available at its home base in Dublin airport. Ireland’s only 4 Star airline promises an exciting and rewarding career flying modern Airbus A320/1 and Airbus A330 to more than 100 destinations across UK, Europe and North American where the airline offers 14 routes direct from Ireland. Picture Jason Clarke

Aer Lingus launches biggest ever pilot recruitement drive

Michael FloodOctober 18, 2017
pic 1 - IRELAND VOTED BEST DESTINATION IN THE WORLD AT GROUP LEISURE AWARDS 2017

Ireland voted best destination in the world at the Group Leisure & Travel Awards 2017

Michael FloodOctober 18, 2017
IMG_3261

Aer Lingus Hosts VIP Fam to Miami for Top Agents

Michael FloodOctober 16, 2017
IMG_3460

“On the Horizon”- ITAA conference meets in Porto.

Michael FloodOctober 16, 2017
winter break in Iceland

Hurricane Ophelia likely to cause significant flight disruption

Michael FloodOctober 16, 2017
Shannon Airport

Shannon Airport becomes headline sponsor for Worldchoice conference

Michael FloodOctober 16, 2017

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland