News

Travelport: The Power of the Platform

Travelport: The Power of the Platform

During last week’s CAPA conference at the Powerscourt Hotel, Co Wicklow, Travelport’s Northern Europe team briefed international travel media, including Irish Travel Trade News, on ‘The Power of the Platform’. Simon Ferguson, Vice President, highlighted the new campaign’s four aspects of connecting travel choice, driving travel performance, empowering travel experiences, and delivering travel intelligence.

Travelport Northern Europe 2

“The new travel experience is connected, immediate, personal, reliable and innovative,” he said. “We live in an experiential world where brands and loyalty are defined by the experiences they deliver.

Travelport Northern Europe 3

“Northern Europe, including the UK and Ireland, are mature advanced markets with strong regional OTA and TMC dynamics. Travelport combines the power of a global platform with strong local market and technical expertise – including the Travelport Universal API open platform, Smartpoint’s integration of Rich Content and Branding merchandising capabilities, the use of mobile apps, and increasing use of Chatbots for greater automation.”

Data Insights and Business Insights

Jasmeen Kaur, Regional Product Director, EMEA, introduced Travelport Data Insights, being launched at the end of May, as well as Business Insights.

Travelport Northern Europe 4

There are multiple ways to view and consume data that all require data analysis and interpretation. Data Insights helps users to make better decisions to drive their businesses by driving operational excellence and reducing operating costs; injecting data into an agency’s working week to create commercial success; enabling informed conversations with suppliers to negotiate better deals; and enabling travel managers to drive travel policy compliance and minimise traveller risk.

Business Insights is a web-based analytic platform offering “near real-time actionable information so that travel agency owners, managers, corporate clients and stakeholders can spend their time acting on the insights rather than on creating them”.to analyse high-risk travel and provide a dashboard view as well as a detailed itinerary and insights to locate passengers and evacuations.

Smartpoint

Claire Osborne, Solutions Director, showed how Smartpoint accelerates agent efficiency with faster day-to-day processes, for example by pro-actively polling up to 10 queues and eliminating the need to check frequently used quotes throughout the day.

Travelport Northern Europe 5

Some 54% of agents at least occasionally book carriers that offer unfamiliar fare families and products, with another 13% doing this frequently. Smartpoint empowers agents by providing such knowledge to sell these, as well as benefits of upgrading from Economy Class, hotels, ground travel, etc, while TripAdvisor and Seat Guru ratings are available at an agent’s fingertips.

Branded Fares

Lars Hulvej, Director of Consulting, then spoke about branded fares and how airlines and hotels could choose their own photos and profile. Over 220 airlines have already signed up.

Travelport Northern Europe 6

eNett Automation

Jette Kongensgaard, Head of Development, spoke about the new phase of travel, the flexibility of the Travelport platform, and eNett automation. With the automated use of eNett in ticketing flow, rules are validated and, if eligible for eNett, VANs are automatically issued, thus ensuring the full use of eNett.

Travelport Northern Europe 7

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Relax in tropical splendor on the deserted barrier island beaches surrounding Marco Island.

Naples on Florida’s Paradise Coast is a much visit destination

Michael FloodJuly 23, 2017
Silver-Explorer

Silversea 2018 Expeditions to Americas Include First-Ever Pacific Coast Explorations

Neil SteedmanJuly 23, 2017
Travelport Drive Me

Booking a Car Transfer Made Easy with Travelport Drive Me

Neil SteedmanJuly 23, 2017
EyeforTravel

Seven Reports to Boost Your Data Strategy from EyeforTravel

Michael FloodJuly 20, 2017
IMG_0822

AirWaves from Royal Caribbean/Celebrity Cruises/Azamara Club Cruises

Michael FloodJuly 20, 2017
300th flight destination of Turkish Airlines is Phuket. (PRNewsfoto/Turkish Airlines)

Phuket, Thailand, is Turkish Airlines 300th Destination

Michael FloodJuly 19, 2017
2017-06-29 11.11.20-1

The Maldives and Atmosphere Hotels and Resorts

Michael FloodJuly 19, 2017
Spraoi Festival performer Shauna Farrell and Mark Stuckey, Chief Purser on board the MV Oscar Wilde pictured at an event to announce Irish Ferries support of this year’s Festival, taking place in Waterford from August 4-6th

Irish Ferries set for SPRAOI 2017

Michael FloodJuly 19, 2017
Travel Trade Deals

Great Value Travel Deals – 20th July 2017

Sarah SlatteryJuly 19, 2017

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland