Travelport Queue Control Console Launches in EMEA

Travelport Queue Control Console Launches in EMEA

Travelport has launched Travelport Queue Control Console, a web-based product that empowers travel agents to automate part of their ticketing operations. The new product creates rules for how and when tickets are issued, saving agents time and improving efficiency. Galileo users in the EMEA regions are the first to benefit from this new functionality, while TQCC for Worldspan users is currently “on the development roadmap with a release date still to be confirmed”.

Sinead Reilly, Travelport

Sinead Reilly, Travelport

Sinead Reilly, Country Manager for Travelport Ireland, said: “We are delighted to launch Travelport Queue Control Console. Online and offline travel agents tell us they want to work as efficiently as possible and Travelport Queue Control Console delivers an automated process that takes care of routine, repetitive tasks, enabling agents to concentrate on other, more profitable, activities.”

Travelport Queue Control Console enables booking files to be sent through a criteria engine that allows only booking files that meet specific requirements, such as all fares guaranteed or no infant passengers, to be actioned. Automated ticketing capabilities go into the booking and issue the ticket without intervention, saving the agent time and improving accuracy.

The product allows agents to set up schedules that ensure tasks run on specific days, intervals, and times during the day to suit them and the product can monitor one or more queues for booking files to action. Queue placement automation enables tickets to be booked in one location and issued in another or booked by one agent and issued by another within the same location.

Travelport Queue Control Console is fully server based and uses web services to communicate with Travelport. It also provides agents full access to logs and other data that shows all system actions.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *


NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

More in News

Qatar Visa Waivers

Qatar Waives Entry Visa Requirements for 
Citizens of 80 Countries

Neil SteedmanAugust 18, 2017
HAL+RM Featured Image

Welcome Aboard Holland America Line and Rocky Mountaineer

Neil SteedmanAugust 17, 2017

Airberlin Files for Administration After Etihad Declines Further Funding

Neil SteedmanAugust 16, 2017
WTM London 2017 Digital Influencers’ Speed Networking

Registration Open for WTM London 2017 Digital Influencers’ Speed Networking

Neil SteedmanAugust 16, 2017
Vibrant Irish Light, between Dublin Airport Terminals 1 and 2, is complemented with the poem, Swanlight, by the late Irish poet and philosopher, John O’Donohue

CAR Revokes Travel Agent Licence of

Michael FloodAugust 15, 2017
Job Opportunities

Job Opportunities with Turkish Airlines and G Adventures

Neil SteedmanAugust 15, 2017
Air France-KLM + Delta Promotion

Book and Win with Air France, KLM and Delta August Promotion

Neil SteedmanAugust 15, 2017

Insight Vacations Launches 2018 North America Brochure

Ian BloomfieldAugust 15, 2017
New AerLingus A330 St Carthage5

Aer Lingus Launches Winter Schedule with 300,000 Additional Seats

Michael FloodAugust 15, 2017

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland