News

Travelport Queue Control Console Launches in EMEA

Travelport Queue Control Console Launches in EMEA

Travelport has launched Travelport Queue Control Console, a web-based product that empowers travel agents to automate part of their ticketing operations. The new product creates rules for how and when tickets are issued, saving agents time and improving efficiency. Galileo users in the EMEA regions are the first to benefit from this new functionality, while TQCC for Worldspan users is currently “on the development roadmap with a release date still to be confirmed”.

Sinead Reilly, Travelport

Sinead Reilly, Travelport

Sinead Reilly, Country Manager for Travelport Ireland, said: “We are delighted to launch Travelport Queue Control Console. Online and offline travel agents tell us they want to work as efficiently as possible and Travelport Queue Control Console delivers an automated process that takes care of routine, repetitive tasks, enabling agents to concentrate on other, more profitable, activities.”

Travelport Queue Control Console enables booking files to be sent through a criteria engine that allows only booking files that meet specific requirements, such as all fares guaranteed or no infant passengers, to be actioned. Automated ticketing capabilities go into the booking and issue the ticket without intervention, saving the agent time and improving accuracy.

The product allows agents to set up schedules that ensure tasks run on specific days, intervals, and times during the day to suit them and the product can monitor one or more queues for booking files to action. Queue placement automation enables tickets to be booked in one location and issued in another or booked by one agent and issued by another within the same location.

Travelport Queue Control Console is fully server based and uses web services to communicate with Travelport. It also provides agents full access to logs and other data that shows all system actions.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, editor and proofreader for 53 years, and ITTN's News & Features Editor for 43 years. His travel blog is at www.thetravelbuddhist.com.

More in News

Lufthansa To Launch New Frankfurt Service From Cork Airport For Summer 2021

Sharon JordanFebruary 25, 2021

New AerLingus Chief Executive

Sharon JordanFebruary 25, 2021

ITIC: Irish Government’s ‘Path Ahead’ Plan Flawed and Weak

Fionn DavenportFebruary 25, 2021

European Tourism United in Call for Summer Restart Plans

Fionn DavenportFebruary 25, 2021

Thailand Accelerates Measures to Welcome Tourists by Q3

Fionn DavenportFebruary 25, 2021

Emerald Cruises Extends Super Earlybird Offer

Fionn DavenportFebruary 25, 2021

Spain Considers Vaccine Passports for Summer Visitors

Fionn DavenportFebruary 25, 2021

Airline Industry to Remain ‘Cash Negative’ Through 2021: IATA

Fionn DavenportFebruary 25, 2021

St. Pete Beach named America’s #1 and World’s #5 Best Beach in Tripadvisor Awards

Michael FloodFebruary 25, 2021

Copyright © 2021 ittn