News

Travelport Smartpoint App Launches for Worldspan Go!

Travelport Smartpoint App Launches for Worldspan Go!

Travelport has announced the availability of Travelport Smartpoint App, a software upgrade for the Worldspan Go! Desktop. Smartpoint App reduces training needs and improves agents’ productivity and customer service. The application infuses the cryptic environment with a mix of native and point-and-click navigation, plus graphical user interfaces to speed up the reservation process, reduce call-handling time, and improve the agent user experience.

 

Travelport Logo 2

By combining efficiency of command entries with clarity of graphical overviews and click-through links, searching and booker is easier and fast. Built-in time saving features automate day-to-day processes, helping agents to work smarter not harder.

Smartpoint App brings a new look and feel for the Worldspan Go! Desktop, building on how agents work today. Time-saving features include:

  • Interactive Calendar: Agents can search and shop flights, hotels and car rentals directly from the calendar – simply select dates and click to shop.
  • Queues: They are easy and interactive. With queue count options, there is no need to check frequently used queues. Agents are alerted when queues are updated.
  • Smart Panel: An intuitive point-and-click approach to booking hotels and car rentals reduces time associated with complex system entries. Flight details are pre-populated to preserve time and accuracy, and graphical maps and images are designed to help identify the best hotel and car rental options.
  • Multiple Tabs: Several searches can be conducted at the same time, while retaining all information. Agents are able to manage multiple tasks and serve customers with greater efficiency.

Further details are at: www.travelportsmartpointapp.com

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

Wendy Wu Tours Reports Record Sales in Ireland for 2019

Michael FloodJanuary 25, 2020

Fly Direct to Israel with EL AL from 26 May

Michael FloodJanuary 24, 2020

PATA to Engage More with Travel Trade in 2020

Michael FloodJanuary 24, 2020

CLIA Announces Exclusive Meyer Werft Shipyard Visit for Agent Members

Michael FloodJanuary 23, 2020

ITTN Travel Deals – 23rd January 2020

Neil SteedmanJanuary 23, 2020

ATTS Has Vacancy for a Sales Support Executive

Michael FloodJanuary 23, 2020

Celebrate Dublin Airport’s 80th Birthday With Turkish Airlines

Neil SteedmanJanuary 23, 2020

Cassidy Travel Seeks Staff for New Travel Shop

Michael FloodJanuary 23, 2020

WestJet Adjusts Flight Schedule Through to 24 June

Neil SteedmanJanuary 23, 2020

Copyright © 2019 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland