News

Travelport’s New Hotel Retail Tool to Drive Hotel Bookings

Travelport’s New Hotel Retail Tool to Drive Hotel Bookings

Travelport has announced a new retail product for hotels, Hotel Retail. It gives agents an expert tool to deliver a personalised customer experience enabling increased hotel attachment rates within one simplified workflow. Hotel Retail gives ‘power users’ the speed and flexibility of cryptic commands, enabling bookings in a few commands, while its graphical nature makes it easily navigable by novice agents.

Bookers demand access to a broader range of travel content and instant, relevant, and detailed information about travel products at the point of booking. Hotel Retail allows agents to stay within their workflow by delivering everything they need in one place. It is fully integrated into Travelport’s platform, and gives Travelport Smartpoint-connected agencies efficient and seamless access to multiple rate types, hotel details, amenities and location information.

Other benefits of Hotel Retail include:

  • A differentiated, content-rich graphical interface, featuring side-by-side rate comparisons, including best available, negotiated and consortium rates.
  • Access to the newly launched Travelport Exclusive Rates and other hotel rates and soon to also include rates from other hotel aggregators, providing agents with a full overview of the best option for their travellers.
  • Fully integrated map-driven and in-map search capabilities, enabling agents to manipulate existing search results or easily create new searches from ‘pin drops’ within the map to visually differentiate hotel properties based on traveller location requests and points of interest.
  • Simplified guest booking based on clear views of included amenities and traveller profiles.

Niklas Andreen, Vice President and Managing Director, Global Hospitality and Digital, Travelport, said: “We are delighted to launch an easy to use, efficient way for agents to drive extra revenue for their business. Hotel Retail is a real timesaver for agents, providing productivity and workflow benefits as they no longer need to rely on multiple rate searches in multiple places nor websites and mapping applications outside their workflow to locate the most relevant hotel with the best rates for their customers.”

Hotel Retail will initially be available through Travelport Marketplace for Travelport Apollo agencies from mid-July, and Travelport Worldspan agencies from Q4 2017 in the USA and Canada. Further countries as well as a roll-out to Travelport Galileo agencies will happen over the next six months.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

Shannon Duty Free Named in Ireland’s Top Five and ‘National Visitor Store’ of the Year

Neil SteedmanNovember 19, 2018

Travelling from Home with New KLM iFly VR Experience

Neil SteedmanNovember 19, 2018

Cantabria Infinita Region Briefs Trade in Dublin

Ian BloomfieldNovember 19, 2018

Dublin Airport Passenger Numbers Up 60% Since T2 Opened in 2010

Neil SteedmanNovember 19, 2018

CAR Issues Notice Re Heffernan’s Travel Claims and Renews Licence for One Foot Abroad

Neil SteedmanNovember 18, 2018

Thailand Leads Asia in International Visitor Spending – UNWTO Report

Michael FloodNovember 16, 2018

Michelle is Our Sixth Finalist in ITTN+EMIRATES Travel Photographer of the Year Competition

Neil SteedmanNovember 15, 2018

United to Operate B787-10 Dreamliner Between Dublin and New York/Newark

Neil SteedmanNovember 15, 2018

Hotelbeds to Acquire HolidayTaxis Group

Neil SteedmanNovember 15, 2018

Copyright © 2016 Belgrave Group Limited, C4 Nutgrove Office Park, Nutgrove Avenue, Rathfarnham, Dublin 14, Ireland