United Completes Rollout of Tarmac Transfer Service to All US Hubs

United Completes Rollout of Tarmac Transfer Service to All US Hubs

Yesterday, 16th September, United Airlines launched its Mercedes-Benz tarmac transportation service at Denver International Airport, offering chauffeured convenience at more airports than any other carrier. With this expansion, United now offers the service at all of its US hub airports. United Tarmac Transfer


The Mercedes-Benz tarmac transportation service provides the airline’s top frequent flyers with greater comfort and convenience, offering an additional way for these customers to save valuable time when connecting through the airline’s hubs. United will chauffeur selected Global Services members and United Global First customers to their connections in Denver in a Mercedes-Benz GL350 BlueTEC SUV, powered by environmentally friendly, clean diesel technology.

United representatives will meet customers at the aircraft, escort them to the waiting Mercedes-Benz vehicle and drive them across the tarmac to their connecting flight. The expediting service gives priority to customers with close connections.

United also offers the transfer service at its hub airports in Chicago, Houston, New York/Newark, San Francisco, Los Angeles and Washington Dulles.

“We are improving the travel experience from booking to baggage claim for all of our customers, particularly those customers for whom time is the most valuable commodity,” said Jimmy Samartzis, United’s Vice President of Customer Experience. “The expansion of the tarmac transfer programme to our entire US hub network meets the needs of more customers at more points throughout their travels.”

Along with tarmac transportation, the airline and Mercedes-Benz USA partner to provide promotional packages and bonus miles to United’s MileagePlus Premier members, which include Global Services members, who purchase or lease certain new Mercedes-Benz vehicles. Current offers are available at

Earlier this year, United opened a new Global Services reception lobby for its top frequent flyers at the airline’s New York hub at Newark Liberty International airport. In October, the airline will open a Global Services reception lobby at San Francisco International Airport. In June, United unveiled an all-new United Club airport lounge and United Global First Lounge at London Heathrow International Airport’s new Terminal 2, The Queen’s Terminal.

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NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 50 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 40 years.

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